Our policy
If you need to cancel your reservation, please contact us at info@etsreloaded.com.
ALL initial DEPOSITS are NONREFUNDABLE.
If your trip is paid in full, the deposit will be deducted from the total paid based on the date of the refund request, in accordance with the timeline below.
- Cancellations made on or before November 2nd, guest(s) will receive a full refund, excluding the deposit.
- Cancellations made November 3rd through December 31st, guest(s) will receive a 75% refund, excluding the deposit.
- There will be NO refunds for cancellations made after December 31st.
If a cancellation is needed after December 31st, please feel free to sell your room within our Facebook Group, or to another responsible party that would like to join the travel group.
Please email all changes for approval, and include all parties involved, to info@etsreloaded.com
Any request to amend or change a booking once it has been confirmed will be subject to availability.
Late and/or missed payments are subject to cancellation of the reservation.
No Refunds will be issued for NO Shows regardless of transportation issues due to illness, death, canceled, or delayed flights, and/or problems with any other means of transportation.